Your businesses website is no different to your store appearance is everything. Customers will walk past a tired, messy and cluttered store with minimal or next to no interest. 

The same goes for your website!

Customers will click and shop around looking for the simplest user experience possible. They do not want to be confused, overloaded with information or be faced with a difficult to use website. In Lehman terms they want to go online, order their printed t-shirts for an event, work or whatever the occasion may be and checkout. They are not as excited as most garment decorators by set up costs, stitch counts and number of colours within a print.

Strive for simplicity and provide your customer base an easy to use experience, shopping basket and make sure they do not need to search around when it comes to buying branded clothing.

With that in mind, here are five tips to help declutter your businesses website:

  • Streamline Your Home/Navigation Bar: This is the spine of your site and holds it all together in terms of accessibility. Make the bar a simple to use, informative tool and do not overload it with options and information. Organise it and make it concise for your customer.
  • Less is More: Content is a main fundamental element of SEO, but sometimes less is more. Customers are after quality not quantity, do not bombard them huge chunks of content and information. Be clear, keep the readers attention and focus on what information is crucial to them when purchasing or enquiring through your website.
  • Continuously Remove Out of Date Items: Often one that is overlooked. Simply take a few moments to remove any out of date seasonal content and campaigns. Keep on top of your website and ensure that your site looks like it is both managed & professional.
  • Manage Loading Times: Customers are an impatient bunch and often happy to shop around over the littlest error. Ensure your website does not take forever to load, work with your developer or provider to make sure customers can navigate your website quickly.
  • Clear Call to Acton (CTA)/Contact Details: Ensure all action buttons and contact details are visually easy for customers to find. Even if they are struggling a tiny bit to navigate your website or are stuck for choice on what to order these will improve your chances of winning the order and not frustrating a potential customer.
We do all this for our customers, we make owning a website simple. With clear to use prompts, up to date product information and a clear precise shopping experience an eTrader Website is the only solution for print & embroidery businesses.

To find out more view the rest of our website or alternatively book an online demo by getting in touch on 029 2074 1663 or email info@etraderwebsites.co.uk.


In March Instagram introduced a brand-new checkout to their app. Consumers can now buy their favourite products without ever leaving the app, but what does this mean for the Social Media platform? And how could it possibly affect garment decorators?

But there is a catch, for now anyway…

Instragram checkout is only available for several leading global brands such as H&M, Mac, Nike and a few others. But this is seen as the next step in the Instagram strategy, turning influencers and social engagement into sales.

It works by simply attaching a checkout button to posts where customers click and simply fill in their details once and they will be saved for future purchases. This will likely be a popular tool with customers as its an all in one checkout, where your customer information remains secure and purchases can be completed without going to an external site. 


Of course, there are limitations. This feature requires heavy investment and is only currently available to some of the worlds leading brands at a substantial cost.

The biggest drawback however is the customers effectively become Instagram’s as consumers are using their checkout and not the brands checkout. Problematic for businesses looking to manage their sales funnel and manage their conversions the brands currently using the checkout will not be able to identify users, their behaviours or any complex information, they will only receive the basic order details.

While this is only at very early development stages working with big brands, who is to say it won’t be introduced to businesses using Instagram for their Marketing & Advertising?

The garment decoration industry is a highly visual one, companies using Social Media to sell their print and embroidery rely on imagery of previous work and case studies to push their business and their quality. The checkout itself if introduced for small businesses would be an ideal fit for the industry.

With UK businesses already spending millions of pounds on engaging with influencers and Sponsored Online Advertising on Instagram there will be some that will see this as a step in the right direction where you can measure Return On Investment (ROI) can be measured in a more quantifiable way. 

Collaboration tools are used by Marketing departments to manage both the businesses workload and its time. 

These tools allow you to share projects, ideas, news and communicate with other members of your team all within one common space.


In this blog we will look at some of the best collaboration tools available and how they can help your print & embroidery business. Here are some of the best examples:

Trello

This allows users to organise work as well as generate ideas. Simple to use, visually pleasing and ideal for growing ideas Trello is an easy to manage and maintain project management tool for SMEs.

Slack

One of the most recognised communication programmes Slack makes communicating to your team simple. Slack integrates with Dropbox, Salesforce and many more pieces of software and allows users to share files, ideas and conversations all in one place.

Join.me

Like GoToMeeting this allows users to set up meetings remotely wherever they are working and on any device. But Join.me also allows users to collaborate and share ideas with a whiteboard feature which can be used communally.

Asana

An all in one project management tool Asana is ideal tool to streamline your business. The software allows users to track, organise and manage work in one place. Focusing on productivity, Asana also can set up to do lists, targets, summaries and set reminders for any ongoing projects plus offering handy integrations with the previously mentioned Slack, Dropbox and many other integrations.

Ryver

This web-based app is identical to Slack in that it provides an easy way for your team to communicate and share files. Different teams with different viewing permissions can also be set up so users only see what is relevant to their project or role but what makes it stand out is it is in fact FREE of charge to sign up and use. Of course, it’s a Lite version and has it limitations but offers customers a cos- effective way to increase productivity.

ProWorkflow

Available both on the web and through a smartphone/tablet ProWorkflow offers flexibility and versatility in its software which makes it popular across many industries. Task management, time sheets, alerts are available alongside sharing and communicating tools for colleagues. What separates this from others is the interface is that it offers resource management as well as managing the workflows users plus it offers a GANT chart type display looking at project progress to ensure users hit any deadlines.

In Summary...

While there are lots of pieces of software out there, the majority offer free trials and live demonstrations which outline how they can be used alongside your business. 

Before you make any decisions, do your research, take your time and arrange for some of these to see which collaboration programme works best for your budget, its requirement and its specification.

Following on from our last blog article looking at maximising customer data, in this article we will look at data capture and highlight how to populate your customer database.

Data capture is an important part of a businesses Online Marketing efforts. It forms an integral part of the mix when targeting new customers, its where many new customers journey begins with your business.

Love it or loathe it…

Data capture stokes debate amongst Marketing practitioners, they are either loved or loathed but timing is everything. Make them time sensitive, not obtrusive to your customers online experience and inkeeping with your businesses brand.

Target your customers more than ever before

Capturing data allows your business to target your customers specifically on their interests, behaviours and tailor email campaigns to what product or service of yours they are interested in. It also allows you to build loyalty, reward someone for being a ‘member’ of your list with exclusive deals, discounts plus whatever other offer you may come up with.


How to capture an email address?

There are a few basic methods to grow your businesses mailing list and capture your businesses data. 

Data capture bars

Data capture bars are simple to place on your businesses site, it requires a single snippet of HTML to be embedded in the page source.

There are 100s of data capture providers out there with the main one being Hellobar, which is free of charge. These can also be created within CRM packages (Salesforce, Zoho, Hubspot etc) to grow your data list and help your leads/sales. Within Hellobar, whatever CRM package plus whatever email campaign software you use you can monitor, manage and maintain your businesses mailing list accordingly with each one offering differing levels of detail.

A data capture bar feeds contacts straight in to your mailing list. Different pieces of software will be able to feed the data into different programmes, but the popular email software like Mailchimp, Zoho etc are available on most capture bar providers.

The bars in several forms – fixed bars (a static or moving bar that appears at the top of the page), pop ups (a sign-up forming appearing after a few seconds on-site often found in the centre of the page) or page takeovers (a sign-up form that appears after a few seconds taking over the full screen itself).

The most common method is a simple static bar at the top as this is not obstructing customers trying to navigate the website whereas pop-ups and takeovers appear after a certain amount of time and be deemed annoying by a website visitor.

Visually the pop-up and takeover creating more of a lasting impact, but users have a love-hate relationship with these whereas the simple static bar lacks the striking impact. However, it proves more successful as customers are happier, more trusting and comfortable with a simple less obtrusive method.

Landing pages

A landing page is a standalone web page created specifically for Marketing a certain product or service. Landing pages are specifically designed to generate interest and have a CTA (call to action on-site).

Incentivise your customers

You may have customer who visit in-store or follow you on Social Media, but you do not have their physical information to target them. Run competitions & offers in-store and on Social Media channels incentivising existing customers to sign up to your mailing list in exchange for a reward or discount.

On-site architecture

You can build opt in options into your business’s website seamlessly. Wherever you capture any customer information on-site (contact us forms, checkout etc) ask customers to tick the box if they would like to sign up and opt in to your businesses mailing list.

Lastly & IMPORTANTLY, GDPR

The four letters everyone loves to hate. New regulations that came into play last year to look at how your business uses customer information. Ensure any method you use is GDPR friendly and any customer that signs up gives you their full consent. 

Data is all around us, there is no hiding from it. From the basics such as customer information, names, addresses and contact details to the more complex monthly accounts, customer orders and website data, it can all be used to shape your business by identifying the best avenues to explore – ones that you might not previously have considered before analysing your business data.

Measuring the data that your business has access to can also help to streamline your business, its production and how every department operates. In production departments, items such as machine time versus output, machine downtime versus costs etcetera can be monitored, with the resulting data giving you a real understanding as to whether your business is operating efficiently.

Data doesn’t necessarily have to be raw numbers either: it can be qualitative, which can add just as much value to your business. Opinions and attitudes can be analysed not only to develop your business internally, but also to provide great insight into what your customers think of your services and products, which you can then use to help train your staff and review your business’s various operations.

There are several software packages designed for garment decorators that allow you to measure not only the basics, such as names and addresses, but also what customers have bought, what items they’ve clicked, where they saw your business advertised and so on.

The obvious way to use this data is to keep in touch with your customers through marketing campaigns. By having extra data at your fingertips about their clicks and buying habits, you’ll be able to further tailor your campaigns, which should improve engagement rates (again, data collection here is invaluable – want to know which one of two email subject lines will lead to a higher open rate? Test one subject line on 20 customers then the other subject line on another 20 customers. Whichever one scores the highest open rate can then be used for the remaining mail out. Simple).

Check how your website is functioning by looking beyond the visitor numbers: when are customers visiting, what pages are they looking at, what ones are they ignoring, where are they coming from, how long are they staying? All this can be used to check your site is working for your business.

You can also take a close look at what’s happening on the purchasing side: when are customers are ordering, what they are ordering and how frequently they are ordering? Use the information to work out when best to hold promotions that will get people visiting during the quiet times – plug the gaps and maximise your sales.

Remember, however, to play by the rules. There is a whole host of data guidelines and regulations out there, with the obvious one being the data protection act.

You must give your customers all the options available for opting in/opting out/unsubscribing, along with mentioning they may be contacted in the future for marketing purposes. Most customers won’t mind you using their data to contact them to promote your business or products, but playing by the rules will protect your business.

One last thought

Managing your data is vital. First and foremost, make sure all the data you’ve collected is secure. It also has to be accurate, relevant and up to date to be of any significant value to your business – ongoing data collection is an essential part of any business strategy.

© Copyright eTrader | 2022   Terms | Privacy | Cookies Policy | Sitemap
Website design & development by Designer Websites Ltd.
marketing





Producing video content is a growing area for businesses and marketers alike with econsultancy reporting that over 5 billion videos are viewed every single daily.

For garment decorators what does this mean?

The industry is a visual one, it gives you the chance to review products, your latest work, discuss your processes and provide customers an insight into how you turn their ideas into a reality.


We have put together some tips and pointers to get you on your way to Youtube success:

  • Invest in equipment & software: A simple one to consider before you get started creating video content – equipment. You want your video and sound to be audible with professional quality. Invest in editing software and quality equipment, this does not have to be costly with sites selling pre-owned goods. Just do your research!
  • Create consistent content: Viewers like familiarity and routine. Create a format which works best for both you and your customers. Keep the branding and format of the video consistent, along with the duration, when it is posted and how often. This will help your viewers get to know you better, your offerings and your brand. Keep it simple, map out a plan and strategy in blocks.
  • Encourage action: Get your viewers to engage with your video, not just in terms of interacting and starting a conversation. Pre-programmed notifications can be created to drive your viewers to certain products, pages online. Tie these in relevantly with any video you create.
  • Build a following: Enhance your video and channel with your very own ‘community’. Grow a following, engage with them and encourage debate. Reach out to potential influencers, suppliers, offer product reviews and maximise your visibility and audience.
  • Optimise for search engines: Search engines will naturally pick up Youtube videos associated with your business as its quality, consistent content. To get it ranking highly each video needs optimising – include keywords in the title, create tags using your businesses keywords and provide a detailed description of your video and what it is offering.
  • Think mobile friendly: According to Google, 75% of adults watch Youtube at home on a mobile device. The number of users watching content on smart devices is growing year on year. With mobile users more likely to be watching content concentrating compared to watching on a Smart TV/PC adopt a mobile first strategy to deliver quality content to your viewers. 

Technical search engine optimisation (SEO) plays a huge role in determining whether your website is successful or not.

In a nutshell, technical SEO is the efforts of a webmaster or developer to ensure your site is compatible with Google’s many search engine guidelines. It is concerned with the structure and architecture of the site itself. A carefully designed website gives your site the best chance to be indexed and ranked for its key search terms compared to one that is not.


Site Architecture & Crawling

As your business’s website develops over time, the site’s architecture needs to be considered to ensure that Google can regularly crawl, cache and index your pages. Google has little bots and ‘spiders’ which are used to crawl websites, the main one being the ‘Googlebot’ which scans the links from one page to another.

Indexing is how search engines categorise your webpage based on content, links, meta descriptions etcetera. Using an algorithm, they categorise each page in relation to a search term and give it a ranking based on this. Page caching is another method that can help you to improve the load time of your web pages and thus optimise your site for the search engines. Cached pages are served up as static HTML versions of a page to avoid potentially time-consuming queries to your database.

Categorisation

For e-commerce websites, categorisation plays a significant part in the site architecture (and makes user experience much simpler). Careful keyword research and planning should be carried out when planning your site categories – attention should be paid when assigning a URL with crucial keywords as this can play a role in ensuring that specific pages get ranked for your preferred terms.

Site Speed

Site speed is also pivotal for an e-commerce website to perform well in the eyes of a search engine. Customers want a website to be slick, quick and allow them the capability of checking out in a few moments. This can be quite a challenge for the garment decoration industry, where there are thousands of products available.

Costs

The costs associated with managing thousands of products on an e-commerce website on a managed server is high and something that needs to be planned for as part of your ongoing online budget – the common consensus here is less is more.

Show your customer a select group of garments rather than offering hundreds of similar ones will not only ensure that the load time isn’t compromised but will also make for a much simpler user experience.

One Last Thought

 

The best time to take care of the technical aspects of SEO is during the construction phase of the website. Do your research, ask developers the right questions and make sure that the technical bases are covered. Fixing these areas after your site has gone live can be costly and time-consuming.

Instagram is one of the leading Social Media platforms with over 800m users worldwide. In our latest blog we will look at why your business needs to consider using Instagram along with some practical hints and tips to get you started.

First things first, why Instagram?

With over 400m users using Instagram daily it is rapidly becoming a business’s go to Social Media platform. With a higher engagement rate than the main other Social Media platforms it is the Marketing tool your business should seriously consider.

The success of Instagram is simple - the brain processes images 60,000 times faster than it does text, so what are you waiting for? Stop talking about garments and get them seen online!


We have put together our top five tips to get your business started on Instagram:

  • Upload visually engaging content: For the garment decoration industry, Social Media is all about showing off your latest work and products. Curate posts showcasing your latest work, what is going on where you are and any office antics. Instagram stories can display a series of images or videos over a 24-hour period and appear at the top of the feed, a great way to grab potential customers attention. To increase a posts potential reach do not forget to include the relevant customers ‘handle’ in the post.
  • Optimise your profile and call to actions: A basic tip but an important one, ensure your profile is optimised, a nice crisp clear hi resolution brand logo as your profile picture, a brief description of who you are and what you do and importantly add contact information. Similar with your posts don’t forget to add calls to actions, ways to get in touch and convert the lead.
  • Embrace the #hashtag: A major bone of contention with many users, the use of the hashtag. Some love it, some loathe it, but Instagram is all about the hashtag - so embrace it. Users use hashtags to search for posts, it is almost a way of indexing your post in the plethora of posts online so ensure your post has all the hashtags it can to get found online by users and expand a posts reach.
  • It’s not just a Marketing tool: A hidden gem within Instagram is the Notifications feature, perfect for research and keeping an eye on competitors and influencers, you receive a notification every time they post a new piece of content. Simple click (…) and click ‘Turn on post notifications’.
  • Grow your local reach: Increase your local coverage with the locations feature.Instagram allows you to find local users, search for local businesses, people, influencers etc. Increased engagement with these can only enhance your businesses Instagram feed and increase potential business. 

In this weeks blog we have put together our thoughts on Internal Marketing and how it can help grow your garment decoration business.

Internal Marketing is used by Marketers to motivate all other departments in the workplace with the common goal of achieving customer satisfaction. Internal Marketing is a case of promoting your business internally to staff and giving them all the tools to succeed promoting your business and its products/services.

With careful management create your businesses core values, ethics and personality and consider how you display want these to come across both internally to staff and externally to your customers.

Implementing Internal Marketing techniques improves how your business operates in-store and how staff from every department interlink to achieve success. Create a culture that represents your business and get everyone singing from the same hymn sheet using Internal Marketing, from production to customer service and sales, make sure your staff know there is a common goal in place – to produce high quality branded clothing and satisfy customers!

Not everyone has the same passion for print & embroidery as garment decorators, so when it comes to recruiting staff this is key to achieving success.

Internal Marketing creates a dynamic work place and a strong culture within the workplace, it empowers your employees and encourage them to be pro-active, innovative and work on ways new creative ways of achieving success. Creating a dynamic pro-active workplace requires careful management, planning and a comprehensive Internal Marketing plan.

Successful Internal Marketing reduces stress and anxiety for workers and creates a happy workforce which makes for a much more productive team. Happy staff are proven to be more committed, determined and go above and beyond to make sure they can achieve success for your business; and provide your customers the best experience possible. Staff essentially become ‘Brand Ambassadors’ for your business…

Whether it is simply a case of incentivising your staff through things such as cash bonuses, time off, extra holidays etc or improving internal communications with monthly newsletters, competitions, social events or team bonding events there are several ways to market your business internally and engage with staff across all departments.

“Hey, Google! Do this, do that”, at first glance this seems like a bit of fun at home or in the office, but voice search is becoming increasing important for your business to consider with Search Engine Optimisation (SEO).

As of late last year, there are a reported 33 million users using voice search bots, whether it is Siri on the iPhone, other assistants on smartphones or devices like Google Home or Amazon Echo. 

With these numbers growing year on year, advancement in smart technology, Comscore predicts 50% of all searches with be carried out using voice search, with 20% of these without a screen.

So, what does this mean for your business?

Your business needs to keep up with the times and prepare for this, with users going away from traditional search to voice search consider how your website will be found via voice. 

Things to consider include:

Aiming for position zero: Something that featured heavily in a recent blog we posted on ‘Featured Snippets’, Google Home & Google Assistant read these out first.

Consider what questions your customers commonly ask and pop up that relate to your core products & services and build content around this. But where traditional SEO in the past relies heavily on keywords & content, simply answer the question.

Keep the answers concise, conversational, almost to the point where it comes across conversational.

Perfecting your local SEO: 39% of voice search users are looking for businesses information, so ensure your Google My Business listing is optimised and complete. Complete your profile so when a user asks to find local businesses your business appears at the top.

Verify and authenticate your business on things such as Google Maps & Google My Business. Little things like a fully completed listing with store times, services and a bit about what you do go a long way to helping you achieve voice search success.

For example, when a customer asks, ‘where can I find t-shirt printing in London?’, ‘what time does the nearest printers shut?’, ‘where is my nearest printer?’, these little things will help your business get found using voice search.

On-page content: Steering away from traditional SEO where content is built around keywords and lots of content creation, content that will be found using voice should be concise, grammatical and answer the question appropriately. It should reflect how you might engage with another user and not a Google bot.

Focus on providing text that your customer may find useful and helpful, things like FAQs, help with print & embroidery, they want the answers and they want them within seconds. On average, each user will not listen to an answer for voice search over 15 seconds, you have that amount of time to get your point across to the customer – its all about “meeting the information needs of the customer”.

Important: There is still room for traditional SEO, do not go rushing to your website deleting pages of content. Just consider if this is authentic content, useful for the user and helps your customer with whatever their query might be.

The factors mentioned in this article also aide traditional SEO, things like writing content in a naturally, engaging and conversational way, optimising local search etc will all help your website get found online and visible in Googles SERPs. 

© Copyright eTrader | 2022   Terms | Privacy | Cookies Policy | Sitemap
Website design & development by Designer Websites Ltd.