Facebook live is a live video streaming service like that of webinars. It is a way for you to interact with your customers, engage your audience and promote your business is come capacity.

For garment decorators this presents an exciting way to market your business, promote your products and services. Discuss your latest products, show off your latest work, review products, discuss your offerings/USP and even go as far as brand something live. These are fun ways of engaging with both existing customers (and hopefully potentially new customers!)


To run a successful Facebook Live video, it needs to be carefully planned, here are a few tips to consider:

Test your equipment: Prior to going live, before any trial run ensure that all your equipment is in full working order. Ensure your laptop/desktop/smart device is running at full capacity. Having a slow device or a device with a chance of break may affect how well your video is produced. You want to produce a quality professional video not one that may end at any given moment.

Have a trial run: Before going live have a run-through, it should be both scripted and un-scripted. You want to know what you are going to talk about, but you also want to mix this with more personable chat with viewers, this leads to higher levels of engagement. Test the equipment, have a few run throughs and once you are 100% confident flick the switch and go live.

Engage with customers: Quite a simple but important one, engage with people live. Use their names, interact, ask questions, thoughts and try get their feedback. A Facebook Live video and any webinar should be a two-way experience.

Invest in a microphone: Invest in a good-quality microphone to deliver your customers a crystal-clear message, you don’t want your video to be muffled, voice distorted or break up. Investing in decent quality recording equipment will improve your recording experience, the streams quality for both you and your viewers.

Schedule your broadcast: People working won’t have time for webinars. Ensure that your broadcast takes place outside of working hours, viewing figures are likelier to be higher outside of the hours of 9-5, an early evening slot gives you the chance to expand your audience and its potential reach compared to doing it during the day.

Don't forget to promote: Running a successful webinar is one thing but don’t forget to promote it for a few weeks, build up hype through Social Media, Email Campaigns, Blogging or whatever other advertising medium you use.

One last thing to consider, something very-obvious but after watching numerous webinars test out your internet connection. Test that the signal strength is all okay and ensure that there are no disruptions to your live video. 

Content Marketing is probably something your business has practiced over the years without really knowing it. Creating valuable, relevant and interesting content to your audience is Content Marketing in a nutshell.

Why Does Your Business Needs Content Marketing?

There are numerous advantages to undertaking Content Marketing and building it into your businesses strategy. Engaging customers has a profound effect on several areas such as increasing sales, improving customer retention and customer acquisition to name a few. In theory it sounds like a lot of Marketing jargon, but simplified just tell your story, build your brand, its values and write about what makes your business and its services so skilful and important.


Here are a few simple steps to get you on your way to Content Marketing success:

Undertake a review: In some way or another, your business has produced content. Simply review it, consider things like your website, Social Media and any other content you produce. Identify areas of strength, weaknesses and possible areas to address. It also gives you the opportunity to examine the landscape see what competitors are doing and how their customers are reacting to their content. 

Consider & plan what type of content you will use: There are many types of content to consider using – Social Media, Blogs, Infographics, Videos, eBooks to name but a few. They all have different advantages & dis-advantages when planning your content. There are things to consider such as:

  • Who is your target audience?
  • What is the purpose and aim of the content?
  • What type of medium are they likely to engage with?
  • What medium fits with the resources you have available?
  • Will you be able to produce content on these to time and on budget?
Use Google Keyword Planner: Now you have an idea of what type of content you are going to produce, the creative juices will be flowing with mind maps and campaign ideas. Validate your ideas using a keyword tool, there are 100s of out there, but Google Keyword Planner is probably the most efficient. This will give you an idea of what your audience are physically searching for, build content around these key terms which will also aide your Search Engine Optimization (SEO) efforts.

Pick the right channel for your business: Consider what platform to use for content efforts, different platforms require distinct types of content. As we have touched on in previous articles, they all have their own distinct ways and features that will be of use for your business. The key is to be engaging across all channels, you want customers & leads to see you as interesting, someone they can trust and build a working relationship with. Communicating this on your website, through email campaigns, Social Media, Blogging is a challenge. As an example, posting content via Social Media, LinkedIn is hugely B2B where you are likely to be reaching out to decision markers, ths requires a more formal approach than that of Facebook, Twitter, Pinterest, Snapchat etc.

 Aim for ‘evergreen’: This is the ultimate goal for Content Marketers. Creating updated content repeatedly is a challenge, sometimes the ideas may run out or you may not have time with whatever else might be going on. Evergreen content can be used for a sustained period, it’s a ‘timeless’ piece and something that will always be of interest to your customers. Producing this will also help drive traffic and raise brand awareness over a sustained period of time.

LinkedIn is the largest online professional Social Media with a global audience of over 450m. A grown-up version of Social Media, professional, slick, modern and you should be part of it too! The ideal social sales tool for you and your business… if you are not on there; you and your business are missing out on the largest B2B networking and one of the largest sales opportunities to high-value customers.

Of course it is a bit different from your conventional day to day Social Media, your Facebook, Twitter and so on so you have to be a bit cuter on how you communicate on there. Its professional socialising, something you do day to day as a business owner but online. Just sell your business, your brand and personality and reap the rewards.

The potential for LinkedIn in the garment decoration is huge. Put simply, creating branded clothing you are always looking for the large value order or the next big contract. The large business clients more often than not account for a large chunk of most garment decorator’s turnover. So it is a bit of a no brainer - LinkedIn gives you a unique chance to create and win these larger orders and opportunities for your business.

Let’s of course not forget the existing customers, connect with these and ‘Network’, give yourself more of a chance of winning the repeat order. Existing customers also have the power to endorse you and refer you to their connections, another potential way of winning business with LinkedIn.

And as if it sounds too good to be true, it just keeps getting better…

In a nutshell, LinkedIn is used by both professionals individually (Managing Directors, Marketing Executives, Business Owners and so on) and businesses themselves. LinkedIn gives you two shots at selling on their site essentially, whether you register as an individual and interact with like-minded people who you think could be your next big potential customers or whether you set up a LinkedIn company page to interact directly with other businesses.

It could not be easier! Set up your profile, write about you, your business and how good you are at what you do and how your products are high-quality then start connecting. LinkedIn allows you to search for both businesses and their workers by location – so get chatting today! Introduce yourself, build up a professional online connection and hopefully when these businesses need branded clothing or similar they know where to go, your business will be the first port of call.


Here are a few little hints & tips to help you on your way to LinkedIn success:

  • Optimise Your Profile: Complete every aspect of your profile. Sell your business, your skills, your quality products and everything about how you can help other businesses. Create engaging pictures, infographics and so on to force someone to want to find out more and connect with you.
  • Find Your Audience: The search function allows you to search by both job title and location. Think to yourself garment decorators, what’s the title of the person I’m going to sell X amount of goods too? Marketing workers, brand workers, managing directors, human resource workers, target as many as possible and aim to build a connection.
  • Join LinkedIn Groups: There are a whole host of groups for business owners to join, industry specific, location specific, interest specific, just general business groups and much more. Join these and interact with people who may be interested in what your garment decorating business has to offer and give yourself more chance of winning that large B2B order.
  • Earn Referrals: Earn some LinkedIn kudos with referrals. This is where existing connections can endorse you your skills and leave reviews giving your profile a little extra touch. Of course the more endorsements and quality reviews you have, the better – why would people who see your page go elsewhere when they see how good a job your business does for others.

With these little bits of advice, your business should reap the rewards of using LinkedIn. Now you have won the order – the next step is retaining them! 

Offer them a USP and high quality experience, the eTrader sites allow customers to have their own public or private shop full of their goods. Professional and simple to use, customers can be checked out in just a few clicks and in a matter of moments.

For more information on how we are helping the garment decoration industry online don’t hesitate to email info@etraderwebsites.co.uk or give us a call on 029 20741 633 today.

When it comes to going online, there are 1000s of tips out there for small businesses in our industry. We have decided to put together our favourite ten tips for online success. Here are our favourites:

1. Put Your Customers at the Heart of the Online Experience: The most important thing to consider, think why is your business going online? The answers simple – to retain current customers and gain new ones staying ahead of the competition. So put your businesses customers at the heart of your online operation, make ordering easier, give customers logins, private/public on-site shops.

2. Substance Over Style: The most common mistake online in our industry. Customers often come to us with visually amazing sites that don’t offer any functionality. Your businesses website needs to be most importantly user-friendly and secure. Create a website that offers the functionality your customer deserves and make the journey from landing on your homepage to transaction as straight-forward as possible.

3. Make the ‘Online Journey’ as Simple as Possible: Businesses often come to us with the same problem we lose our customer when it comes to ordering. When it comes to personalised clothing there are so many variables, ordering isn’t straight forward. The two main pitfalls – the design tool & checkout. Pick tools that suit your business, many clothing businesses go for the flashiest design tool which often drives the customer away. Keep ordering and checking out simple, customers aren’t afraid to go elsewhere if it’s too complicated – it’s important you get it right like we have for our customers!


4. Create an Online Branding Strategy: Displaying your brand online isn’t as easy as you would imagine, there are so many factors to consider – it isn’t a case of simply putting a few logos in the right places. Create an effective strategy to convey your brand and values online, develop your presence online and grow an ‘online persona’, a voice, personality and style befitting of your business.


5. Produce High Quality Content Online: Many call it time-consuming and call in specialists. But creating quality content isn’t difficult; nobody understands your business better than you. Make content interesting, readable and appropriate – give your customers a reason to scroll down!


6. Create a Continuous SEO Plan for Your Business: The biggest challenge an online business faces is the fight for ranking well organically. With many clothing businesses throwing £1000s at SEO, it’s a big deal online. But why pay someone who doesn’t understand fully what you do/or understand your customers? Simply creating quality content mixed in with some keyword research (Just stop and think what are my customers searching for to find me or what would I like to be found for) with a dash of interesting Social Media, the SEO results should follow.


7. Social Media is Your Businesses Best Friend: Creating and sharing content, news, updates and offers gives your online business another voice, don’t just be seen online – be heard! Whatever the platform, Facebook, Twitter, Linked-In, Pinterest – Social Media presents the best way to grow your online presence and brand.


8. Blog Away: Sometimes 140 characters or a post isn’t enough to display what you want. Blogging in the personalised clothing industry is a big one – it allows you to extend your businesses personality. Writing interesting content about your business keeps customers coming back for more. Display the latest news, latest stock, your work with current customers and showcase your businesses expertise. Blogging allows customers to see what you are doing is real and quality work.


9. Don’t Be Afraid To Try New Things: The online world is full of the weird and wonderful trends. The garment industry is a traditional one but don’t be afraid to try new things – online experiments aren’t always a success. But there are customers in places you don’t even know exist yet, it’s your job to find them!


10.Continuously Develop Online, Don’t Stand Still: A huge NO-NO from us is becoming stagnant. Many online businesses get to a point where they are content, with a good site and just go through the motions but the key to success is continuous development. The online world isn’t standing still so why should you? Standing still limits online success, move your online business with the latest trends and developments make sure you are one step ahead of the nearest competition and keep taking your online business to the next level.


We understand the importance of going online for businesses in our sector. For more information don't hesitate to get in touch at info@etraderwebsites.co.uk to see how we can help your business today!
First things first, lets kick this blog of by wishing everyone a Happy New Year, lets make it a great one! In our first blog of 2018 we will take a look at this months feature in Images Magazine 

The January issue features our top ten tips for online success, we provide some pointers that we hope can make your website better than the year just gone.

To view this months article online simply visit www.images-magazine.com

For more information on this piece or to find out how we can help your garment decoration business don't hesitate to get in touch on info@etraderwebsites.co.uk or call 029 2074 1663